Why do businesses need a virtual assistant?
Regardless of what industry your business is in, it is not easy for a company to manage everything independently. From administrative tasks, managing orders, to making payments, these tasks may seem easy in the initial stages. However, as your business grows and the volume of these tasks increases, you may need a virtual assistant.
Outsourcing a virtual assistant service is cost-effective compared to regular office assistants and can help save time and focus on growing your business. Virtual assistant services are suitable for small or startup business owners who need help managing their everyday administrative tasks.
How Augmented Staffing can help you
Augmented Staffing is a growing BPO and digital marketing agency that has a pool of highly skilled virtual assistants who are dedicated to helping businesses of any size and industry thrive by providing various administrative tasks٫ including answering emails٫ scheduling meetings and making travel arrangements.
Our virtual assistants are a preferred choice for many entrepreneurs and startup businesses as their first employees due to the flexibility they offer and the multiple skill sets they bring to the business. They help companies and clients, like you, be more productive and get the best out of their day.
Virtual assistant’s duties and responsibilities
The specific duties of a virtual assistant vary according to the client’s needs and the contract’s terms. At Augmented Staffing, our skilled and well-rounded virtual assistants can handle the following tasks:
- Organise communication via emails and phone calls
- Provide customer service as the first point of contact
- Organise meetings٫ travels, and accommodations
- Manage contact lists and organise managers’ calendars
- Create and review customer spreadsheets and keep online records
- Conduct market research and report on the results
- Prepare presentations
- Help employees with their administrative queries
Why hire our virtual assistants
Augmented staffing has a pool of highly skilled virtual assistants who are equipped with the following knowledge and skills:
- Proven experience as a Virtual Assistant or relevant role
- Familiarities with current technologies, like desktop sharing, cloud services, and VoIP
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent phone, email, and instant messaging communication skills
- Excellent time management skills
- Solid organisational skills
Virtual assistant tools
Virtual assistants at Augmented staffing are knowledgeable and are experts in:
- MS Office: Outlook, Word, and Excel
- MS PowerPoint, if preparing presentations is part of the role
- Digital file-sharing tools such as Dropbox or Google Drive
- Virtual communication systems such as Skype and Slack
- Project management tools such as Asana and Trello.
Frequently asked questions
Augmented Staffing offers the flexibility of hiring a virtual assistant for a minimum of 4 hours per day to 8 hours and more based on your requirements. Depending on your project, you can hire our virtual assistants for a few weeks or months.
As soon as you sign up on our website, we will schedule you for a free consultation with an account manager, who will collect all the necessary details required to match you with the best-suited virtual assistant. Augmented Staffing will then connect you and your VA via email or any communication channel suitable for you within hours.
Augmented Staffing like to work systematically, keeping brand guidelines and deadlines in mind. Our virtual assistants are experts in assisting departments or managers in an administrative form, time management, excellent verbal and written communication skills, knowledge of organisational tools to ensure information is updated and maintained, and a high level of accuracy and attention to detail.
Fill in key details to request a free quote
Are you ready to outsource your tasks and grow your business? If so, kindly fill out the form below. Our team will get back to you as soon as possible to respond to your questions and concerns.
- Competitive pricing for all outsourcing solutions
- Quality results based on your business needs
- A dedicated team of experts for each project
- Hassle-free client onboarding
- Quick response time
To see if we are fit for your business goals, you can schedule a call with one of our trusted professionals.